At ClawAI ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our SaaS platform.
1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, and authentication data via Clerk.
- Payment Information: Billing details processed securely via Razorpay. We do not store your credit card details.
- Usage Data: Server usage statistics, AI model requests, and instance provisioning status.
- Technical Data: IP address, browser type, and device information for security and analytics.
2. How We Use Your Information
- To provision and manage your AI assistant instances (VPS).
- To process payments and manage subscriptions.
- To provide customer support and improve our services.
- To comply with legal obligations.
3. Data Sharing
We do not sell your personal data. We may share data with:
- Service Providers: Clerk (authentication), Razorpay (payments), Hetzner/OVH (VPS hosting).
- Legal Requirements: If required by law or to protect our rights.
4. Data Retention
We retain your data as long as your account is active. Upon account termination, we delete your instance data within 30 days, except where required by law to retain it longer.
5. Your Rights
You have the right to access, correct, or delete your personal data. Contact us at support@clawai.one to exercise these rights.
6. Security
We use industry-standard encryption (AES-256, TLS) to protect your data in transit and at rest. However, no system is 100% secure, and we cannot guarantee absolute security.